PRIVACY POLICY: My private practice, Marissa Shannon, LMFT, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Marissa Shannon, LMFT collects and uses information about you when you opt-in to receive SMS messages from me. When you include a phone number on the contact form submission on this webpage, initiate a text message conversation with me, or give me verbal or written consent to text you (including by email), you opt-in to receive SMS messages. When I collect your phone number I collect basic contact information and our message history. I use your information to send you the SMS messages you’ve opted-in to receive, such as updates, appointment reminders, or other relevant content based on your preferences. I may also receive information about you from third parties. I may disclose your information to my affiliated companies; to third party service providers, business advisors, or consultants who provide services to me; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims. I do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. I take steps to protect your information against unauthorized use or disclosure. I may periodically update this privacy policy. If I make material changes that have a substantive and adverse impact on your privacy, I will provide electronic notice on this website or by electronic delivery if you are a client before the change becomes effective. I encourage you to periodically review this page for the latest information about my privacy practices. You may contact me directly by email at marissa@marissashannonmft.com or by phone at 925-644-0400.

EFFECTIVE DATE OF THIS NOTICE: 11/20/2021 UPDATE TO THIS NOTICE: 3/6/2025

TERMS AND CONDITIONS: By opting in to receive SMS messages from MARISSA SHANNON, LMFT, you agree to the following Terms and Conditions (Terms): By providing your phone number on the contact submission form above, you are consenting to receive SMS text messages from MARISSA SHANNON, LMFT solely for the purposes of follow up regarding your request for therapy services and general two-way communication about therapy services. Message and data rates may apply.  MARISSA SHANNON, LMFT and carriers are not liable for delays or undelivered messages. Message and data rates may apply based on your mobile carrier’s terms. Your information will be handled in accordance with my Privacy Policy noted above on this page. You can opt out of receiving SMS messages at any time by replying STOP to any message I send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed. You may also contact me directly. I am not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers. Note: Text messaging includes the risks of sending and receiving health information subject to HIPAA. Sensitive information should only be discussed in a therapy session or through my secure client portal as confidentiality cannot be guaranteed through phone, text and email communication. Text messaging should not be used to receive assistance in a crisis or emergency. If you are experiencing a medical or psychiatric emergency call 911 or go to your nearest emergency center.

EFFECTIVE DATE OF THIS NOTICE: 11/20/2021 UPDATE TO THIS NOTICE: 3/6/2025